Social Media Analytics Terminology
Navigating the world of social media analytics can sometimes feel like you're trying to understand a foreign language. But don't worry, you're not alone in this. Whether you're new to social media marketing or looking to brush up on your knowledge, understanding the terminology can significantly enhance your strategy. Let's break down the most important terms that you should know in a way that's easy to grasp, so you can start using these insights to boost your social media performance.
General Terms
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An impression is counted each time your post or ad is displayed on someone's screen. Note that this doesn’t necessarily mean it was clicked on, just that it was seen.
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This measures how much interaction your content receives relative to your reach or followers. It helps gauge what content resonates best with your audience.
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This metric measures the total number of unique users who have seen your post since it went live. Unlike impressions, reach counts each user only once, providing a clear idea of how many people your content actually reaches.
Instagram Terms
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Instagram has standardized 'Views' as the primary metric for measuring performance across all content types, including photos, Reels, Stories, carousels, and live videos. For videos, 'Views' counts each initiation of playback, including replays. For static posts like photos and graphics, 'Views' tallies the number of times the content appears on someone's screen.
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This metric counts the number of times your content has been shared by users to their story or with another user. High shares indicate that your content resonates well enough that users feel compelled to pass it on, increasing your content's reach beyond your immediate followers.
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This encompasses all the actions taken on your profile and posts, including likes, comments, saves, shares, and replies on Stories. Monitoring interactions helps assess how engaging and compelling your content is to your audience.
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This metric shows the number of times your profile has been viewed over a certain period. A spike in profile visits can be an indicator of effective content driving interest, or successful external promotions leading users to check out your full profile.
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This counts the number of taps on links you include in your profile bio or story. It's a valuable metric for evaluating how effectively your Instagram activity is driving traffic to your website or other external pages.
Facebook Terms
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A like is a person who has attached their name to a page as a fan. Liking a page can increase its visibility as the like may appear in the liker's friends' news feeds. However, not all posts from liked pages will consistently appear in a liker's feed.
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A follower is a person who has chosen to receive updates from a page in their news feed. Following a page is similar to subscribing to the page's updates. A follower count is a quantitative metric that can help gauge how well a brand is building an audience and community.
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Facebook Reactions expand upon the traditional 'Like' by allowing users to express more nuanced emotions towards a post, including love, laughter, surprise, care, and anger, each represented by a different emoji.
TikTok Terms
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TikTok counts a view on a video the moment the video starts playing. It includes replays, which means if a user watches a video more than once, each playback is counted as a separate view. This metric is crucial as it indicates the initial engagement level and the potential reach of the content.
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This represents the total number of unique TikTok users who have seen a particular piece of content. This metric helps creators understand the extent of their content's penetration into the TikTok user base.
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Reposts on TikTok refer to the action of users sharing your content within the TikTok platform to their followers or on their profile. It is an important engagement metric that helps to increase the content's visibility and reach.
Pinterest Terms
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A 'Save' on Pinterest occurs when a user saves your Pin to one of their boards. This action indicates that a user found your content valuable enough to keep and revisit later.
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Measures the number of times users have clicked on your Pin to view it more closely. This metric is crucial for understanding how compelling your visual and textual content is.
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'Outbound Clicks' are clicks that take users away from Pinterest to an external website linked from the Pin. This metric is essential for evaluating how effectively a Pin drives traffic to your website.
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The 'Save Rate' is calculated by dividing the number of saves by the number of times a Pin was viewed. This rate helps assess how appealing and valuable your content is to the Pinterest audience.
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Refers to the total number of users who have seen or engaged with your Pins over a certain period. This includes anyone who has viewed or interacted with your content in any way.
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The 'Engaged Audience' metric tracks users who have interacted with your Pins through actions like saving, clicking, or other forms of engagement.
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